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FAQ
General Questions About City Hall
1. What are City Hall Hours?
2. Does City Hall Close for lunch?
3. What holidays is City Hall Closed for?
4. Can I get /renew my drivers licenses in Willard?
5. When is Court?
6. What days do the Board of Aldermen Meet?
7. Where is the Veterans Memorial?
8. How can I purchase a Memorial Brick?
9. How many animals can I have inside the city limits of Willard?
Service Line Warranties of America
1. What is the relationship between SLWA and the City of Willard?
2. Why did City of Willard partner with SLWA?
3. How common are utility line breakages and what are the common repair costs?
4. Doesn’t my homeowner’s insurance already cover these repairs?
5. Why does SLWA use the City of Willard’s logo in its marketing materials?
6. Isn’t it unethical/unseemly for cities to partner with a private entity?
Utilities
1. How do I apply for Water & Sewer?
2. Does 2. What documentation will I need? City Hall Close for lunch?
3. How much is the Deposit?
4. Can I get Trash with my Water account?
5. When will my trash cart be delivered?
6. What day is trash picked up?
7. Can I have recycling and how much does it cost?
8. What day does the Recycling get picked up?
9. How long does it take to get my water turned on?
10. Why do I Have a Sewer Connection Fee on my January bill?
11. Why do I have a Primacy Fee on my July bill?
12. What is the current monthly Water Rates for residential?
13. What is the Current monthly sewer Rates for residential?
14. Why did my sewer rates rise or fall in April?